Contact Us
Got a question about one of the poker sites we cover, spotted something that needs updating, or just want to flag feedback on how we rank real money poker rooms? We'd like to hear from you. This page explains how to reach us and what we can (and can't) help with.
How to reach us
The quickest way to contact Best Poker Sites is by email at [email protected]. We read every message and aim to reply within a couple of business days, though it can take a little longer during busy periods. Please include as much detail as you can — the poker site or page you're asking about, screenshots if relevant, and what you'd like us to look into.
What we can help with
- Corrections or updates to a review, bonus term, or comparison table on the site
- Questions about how we assess and rank sites like Coinpoker, Bovada, Ignition or others featured here
- Suggestions for poker sites or features you'd like to see covered
- General feedback on the site's content, layout or usability
- Reports of broken links, outdated information or inaccurate details
What we can't help with
We're an independent review and comparison site, not a poker operator, payment processor or customer support desk for any of the brands listed on sharepointassist.com. That means we're not able to help with:
- Deposits, withdrawals, account verification (KYC) or bonus clearing on a specific poker site — these must go through that site's own support team
- Disputes over hands, tournament results, rake calculations or account closures
- Login issues, password resets, or technical problems with an operator's software or app
For any of the above, the poker site itself will have a dedicated support channel — usually live chat or email — listed in its help section or account settings, and that's the right place to start.
A note on how we cover poker sites
Best Poker Sites compares real money poker sites such as those shown on this page — including Coinpoker, Bovada, Stake, Ignition and Americas Card Room — on traffic and liquidity, game variety across cash games, MTTs and Spin & Go formats, rake and rakeback, software quality, and deposit and withdrawal options. Some links on this site are affiliate links, meaning Best Poker Sites may earn a commission if you sign up through them. This never affects how sites are ranked or reviewed; our ratings reflect our own research, not payment received. You can read more about our approach on our About Us page.
Responsible gambling and eligibility
Real money poker involves financial risk, and no site or strategy guarantees winnings. Online poker in the US is regulated on a state-by-state basis, and players must meet the minimum legal gambling age in their state — 21 in most regulated states, 18 in a few — before signing up anywhere. If gambling stops being fun or starts affecting your finances, relationships or wellbeing, free confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. Our Responsible Gambling page has more information and links to state-specific resources, and our Terms and Conditions set out the rules for using this site.
Before you write in
A few checks can save you time:
- If your question is about a bonus, check the material terms listed next to that offer on the relevant review — wagering requirements, deposit minimums and expiry dates vary by site
- If it's an account or payment issue, contact the poker site directly first — they'll have your account details and can act on them, which we can't
- If you're reporting an error on the site, a link or screenshot to the exact page helps us fix it faster
Otherwise, drop us a line at [email protected] and we'll get back to you as soon as we can.